īPM can be seen as an extension of Workflow Management (WFM). These systems are generic software systems that are driven by explicit process designs to enact and manage operational business processes. Moreover, today there is an abundance of BPM systems. It has received considerable attention in recent years due to its potential for significantly increasing productivity and saving costs. Introductionīusiness Process Management (BPM) is the discipline that combines knowledge from information technology and knowledge from management sciences and applies this to operational business processes. The practical relevance ofīPM and rapid developments over the last decade justify a comprehensive survey. Improvements, cost savings, and flow-time reductions. Managerial and technical ramifications and may enable significant productivity Hence, the introduction of BPM technology has both Information systems, but may also be used to analyze, understand, and improve Results and provide an overview of the state-of-the-art in BPM. Of methods, techniques, and tools to support the design, enactment, management,Īnd analysis of operational business processes. Business Process Management (BPM) research resulted in a plethora
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